Privacy Policy

Last updated: September 19, 2026

Centik (“we,” “us,” or “our”) provides AI receptionist and related services for local service businesses. This Privacy Policy explains how we collect, use, and share information when you use centik.ai, our forms, and our communications.

Information we collect

We may collect your name, email address, phone number, business details, payment information (processed by Stripe), and records of how you interact with our website, forms, calls, and messages.

How we use information

We use this information to provide and improve our services, process payments, respond to inquiries, send account and service communications you request, and meet legal obligations.

SMS / text messaging

If you opt in to receive text messages from Centik, we collect your mobile phone number and consent records so we can send messages about your account, appointment reminders, and service updates.

We do not sell, rent, or share mobile phone numbers or SMS opt-in / consent data with third parties or affiliates for their marketing or promotional purposes. We only share this information with service providers that help us deliver or administer text messaging (for example, our messaging platform and carriers), solely to provide the service and under confidentiality obligations.

Message frequency varies. Message and data rates may apply. You can stop texts at any time by replying STOP. For help, reply HELP or contact us at team@centik.ai or 855-984-2994.

Consent to receive texts is not a condition of purchasing Centik services.

Sharing

We may share information with vendors that help us operate (hosting, payments, telephony, analytics), with professional advisors, or when required by law. We do not sell personal information.

Your choices

You may request access, correction, or deletion of your information by emailing team@centik.ai. You may opt out of marketing emails using unsubscribe links, and out of SMS as described above.

Contact

Centik · team@centik.ai · 855-984-2994 · centik.ai