For locksmiths
AI receptionist and online presence for locksmiths
Locked-out callers hang up fast. Centik answers on the first ring, gets the location and the lock or vehicle details, and gets the job to you.
Starter $297/mo, no setup fee. Growth $995/mo + $1,500 setup. 30 days' notice. Compare plans
Lockout callers don't leave voicemails
Someone in a parking lot with the keys on the driver's seat, or on the porch at 11 p.m. with a dying phone, calls the first locksmith they find. If nobody picks up, they hang up and try the next one. Lockout calls are short, urgent and price-sensitive, and they often come in while you're already on another job.
Then there's the planned work. Rekeying after a move. Lock changes after a break-in or a tenant moving out. Car key and fob replacement. Smart lock installs. Master key systems and access control for businesses. Those callers want a time and a straight answer about cost.
Summer and holiday travel bring more car lockouts, and the summer moving season brings rekeys. Centik answers all of it, day and night.
What the AI asks a caller
A sample call flow. We set the exact questions, urgent-call rules and wording with you during setup, and you approve a recording before it goes live.
- Asks whether they're locked out right now, and whether it's a car, a home or a business."Thanks for calling. I'm the AI assistant. Are you locked out right now?"
- Asks whether a child or pet is locked in a vehicle. If so, tells them to call 911 first, following the rules you approve.
- For cars, asks make, model and year. For doors, asks the type of lock if they know it.
- Shares your service call fee or price range and arrival window, only if you choose to quote by phone.
- Gets the exact location and callback number, and reminds them to have ID ready if your policy requires it.
- Transfers or alerts you for lockouts, books rekeys and installs on your calendar, and emails you a summary.
Hear it before you buy
You don't have to take our word for it. Here's what you can check for yourself today.
Two plans, both month to month
Starter is one flat monthly price with no setup fee. Growth adds a new website and your Google presence for a one-time setup. Month to month, with 30 days' notice to cancel.
Starter
Every call and every website visitor, answered 24/7.
No setup fee
- Every call answered 24/7, including nights, weekends and holidays
- Website chat or talk on your existing site
- Jobs booked into your calendar while the caller is still on the line
- Detailed messages taken whenever you can't pick up
- An email summary after every call
- Updates and AI agent maintenance
Growth
Your phone, your website and your Google Business Profile, handled.
+ $1,500 one-time setup
- Everything in Starter, plus:
- A new lead-capture website built for your business
- Google Business Profile management
- Google review monitoring with alerts
People who are locked out search on their phone and call one of the first businesses they see, so your Google Business Profile matters. Growth adds Google Business Profile management, review alerts and a new lead-capture website. Starter covers the phones on their own.
Questions locksmiths ask
Can it give lockout prices over the phone?
If you want it to. Lockout callers almost always ask about price, so you can set a service call fee or a range in the script. Centik quotes only what you approve and explains anything that depends on the lock or the vehicle.
What does it do if a child or pet is locked in a car?
It tells the caller to call 911 right away, then follows your rules for alerting you. We set this up together so the safety message is the first thing the caller hears in that situation.
Can it collect the details my tech needs before arriving?
Yes. It asks for the exact location, the vehicle make, model and year or the type of door lock, and reminds the caller to have ID ready if your policy requires it. All of it is in the email summary you get after the call.
Is there a locksmith demo I can try?
Call (855) 984-2994. That's Centik's own AI receptionist, and you can ask it anything, including how it would handle a lockout. The demo orb on our homepage covers other trades for now.
Stop losing jobs to voicemail
Book a demo and we'll walk through how your calls would be handled. Or call now. You'll be talking to the product.