For roofing contractors
AI receptionist and online presence for roofers
You can't take a call from a ridge line. Centik answers for you, sorts active leaks from estimate requests, and books the inspection.
Starter $297/mo, no setup fee. Growth $995/mo + $1,500 setup. 30 days' notice. Compare plans
When a storm hits, every roofer's phone rings at once
Hail or high wind rolls through and half the neighborhood starts calling roofers the same afternoon. The homeowner with a tarp flapping on the ridge isn't going to wait for a callback. They call the next name on the list, then the one after that.
The rest of the year is slower and more planned: replacement estimates, insurance inspections, flashing and gutter repairs, bids on new construction. Those calls come in while you're on a roof or walking a job with an adjuster, which is the worst possible time to pick up a phone.
Centik answers, finds out whether water is coming inside, and books inspections on your calendar so the storm week doesn't slip past you.
What the AI asks a caller
A sample call flow. We set the exact questions, urgent-call rules and wording with you during setup, and you approve a recording before it goes live.
- Greets the caller and asks what's going on with the roof."Thanks for calling. I'm the AI assistant. Is water coming into the house right now?"
- If there's a leak, asks which room and how bad it is.
- Asks when the damage happened, whether it was a storm, and whether they've opened an insurance claim.
- Gets the roof type if they know it (shingle, tile, metal, flat), the address and the best callback number.
- Active leak: follows your urgent rules and transfers or alerts you. Inspection or estimate: offers a time from your calendar.
- Emails you a summary with the damage, the claim status and the booked time.
Hear it before you buy
You don't have to take our word for it. Here's what you can check for yourself today.
Two plans, both month to month
Starter is one flat monthly price with no setup fee. Growth adds a new website and your Google presence for a one-time setup. Month to month, with 30 days' notice to cancel.
Starter
Every call and every website visitor, answered 24/7.
No setup fee
- Every call answered 24/7, including nights, weekends and holidays
- Website chat or talk on your existing site
- Jobs booked into your calendar while the caller is still on the line
- Detailed messages taken whenever you can't pick up
- An email summary after every call
- Updates and AI agent maintenance
Growth
Your phone, your website and your Google Business Profile, handled.
+ $1,500 one-time setup
- Everything in Starter, plus:
- A new lead-capture website built for your business
- Google Business Profile management
- Google review monitoring with alerts
If you get most of your work from people searching after a storm, Growth may suit you better, since it adds a new website, Google Business Profile management and review alerts. If your site already brings in calls, Starter covers the phones.
Questions roofers ask
Can it handle the call spike after a hailstorm?
Yes. Centik takes many calls at once, so after a storm nobody gets a busy signal or voicemail. Each caller is asked about leaks, damage and insurance, and inspection requests go straight onto your calendar.
Does it ask about insurance claims?
It can. If you want that information, we set it up to ask whether the homeowner has filed a claim and who the carrier is. It won't give insurance advice or promise coverage. It collects the details so you show up prepared.
Can it book roof inspections around my crew schedule?
Yes, on both plans. It only offers the open times on your calendar, so inspections land when you or your estimator can actually be there.
What if the caller just wants a ballpark price for a new roof?
It follows your rules. If you don't quote replacements by phone, Centik explains that a price needs an inspection and offers to book one. If you do share a rough range, we add it to the script.
Stop losing jobs to voicemail
Book a demo and we'll walk through how your calls would be handled. Or call now. You'll be talking to the product.