For plumbing companies
AI receptionist and online presence for plumbers
Centik picks up when you're under a sink, books the drain cleaning, and gets the burst pipe call to you right away. You keep your number.
Starter $297/mo, no setup fee. Growth $995/mo + $1,500 setup. 30 days' notice. Compare plans
Plumbing calls don't wait for you to dry your hands
A supply line bursts at 2 a.m. A main line backs up on a Saturday. A water heater quits the morning the in-laws arrive. Plumbing customers call when water is already on the floor, and they keep calling down the list until somebody answers.
The busy weeks come in waves. The first hard freeze brings frozen and split pipes. Thanksgiving brings clogged kitchen drains and jammed disposals. Spring brings sump pump checks and outdoor spigots that cracked over the winter. If you're in a crawlspace when those calls land, voicemail is all they get.
Centik answers every one of them, sorts the emergencies from the routine work, and puts the routine work on your calendar.
What the AI asks a caller
A sample call flow. We set the exact questions, urgent-call rules and wording with you during setup, and you approve a recording before it goes live.
- Greets the caller and asks what's going on with the plumbing."Thanks for calling. I'm the AI assistant. What's happening with your plumbing today?"
- Asks whether water is still running and whether they've shut off the main valve.
- Asks which fixture or line is involved, how old the water heater is, or whether more than one drain is backing up.
- Gets the address, a callback number, and whether it's a house, a rental or a business.
- Active leak or sewage: follows your urgent rules and transfers the call or alerts you. Routine work: offers open times from your calendar and books it.
- Emails you a summary with the address, the problem and what was booked.
Hear it before you buy
You don't have to take our word for it. Here's what you can check for yourself today.
Two plans, both month to month
Starter is one flat monthly price with no setup fee. Growth adds a new website and your Google presence for a one-time setup. Month to month, with 30 days' notice to cancel.
Starter
Every call and every website visitor, answered 24/7.
No setup fee
- Every call answered 24/7, including nights, weekends and holidays
- Website chat or talk on your existing site
- Jobs booked into your calendar while the caller is still on the line
- Detailed messages taken whenever you can't pick up
- An email summary after every call
- Updates and AI agent maintenance
Growth
Your phone, your website and your Google Business Profile, handled.
+ $1,500 one-time setup
- Everything in Starter, plus:
- A new lead-capture website built for your business
- Google Business Profile management
- Google review monitoring with alerts
Starter fits a shop that already has a website that works and just needs every call answered. Growth fits a shop that also wants a better website and someone keeping its Google Business Profile up to date.
Questions plumbers ask
Can it tell a real plumbing emergency from a routine call?
Yes. During setup you tell us what counts as urgent for your shop, like active leaks, sewage backing up or no water at all. Centik asks about those things on every call. Urgent calls get transferred or flagged to you right away, and a dripping faucet gets booked into an open slot.
Will it quote prices for plumbing jobs?
Only the way you want it to. Some shops give a service call fee or a range for a water heater swap, and some never quote by phone. We write your rules into the script, and anything outside them becomes a message for you to call back.
What happens during a cold snap when calls pile up?
Centik answers every call at the same time, so nobody sits on hold or hits voicemail. Each caller gets the same questions, the urgent ones reach you first, and the rest are booked or taken as detailed messages.
Can my Spanish-speaking customers use it?
Yes. Centik answers in English and Spanish, so a homeowner who is more comfortable in Spanish can explain the leak in their own words. You still get the email summary after the call.
Stop losing jobs to voicemail
Book a demo and we'll walk through how your calls would be handled. Or call now. You'll be talking to the product.